At Hope For Life Trust, we strive to provide quality services and support to everyone who connects with us. This Cancellation & Refund Policy outlines the terms and conditions regarding appointment cancellations, rescheduling, and refunds.

1. Appointment Cancellation

If you wish to cancel your appointment, we request you to inform us at least 12 hours prior to the scheduled session time.

• Cancellations made 12 hours before the appointment may be eligible for a 50% refund.

• Cancellations made less than 12 hours before the appointment will not be eligible for a refund.

2. Rescheduling Policy

Clients may request to reschedule their appointment once depending on availability.
After one reschedule, any further change may be treated as a cancellation.

3. Consultant Cancellation

In rare cases, if the consultant or service provider needs to cancel the appointment due to unforeseen circumstances:

• The appointment may be rescheduled to another convenient time, or

• The client may receive a full refund of the payment made.

4. No-Show Policy

If a client does not join or attend the session within 15 minutes of the scheduled time, it will be considered a No-Show.

In such cases:

• The appointment will be marked as completed.

• No refund will be issued.

5. Payment Policy

All appointments or services must be paid in advance to confirm the booking.
Bookings without payment may not be confirmed.

6. Refund Processing

If a refund is approved, it will be processed through the original mode of payment.
Refund processing time may take 5–7 working days, depending on the payment provider or bank.

7. Exceptional Cases

In case of emergencies or special circumstances, Hope For Life Trust reserves the right to review and approve refunds on a case-by-case basis.

8. Contact Us

If you have any questions about our Cancellation & Refund Policy, please contact us through the details provided on our website.

 Address: At/po – Nakatikani, Ps-Golamunda, Dist-Kalahandi, Pin – 766016, State- odisha, Country – Indian
 Phone: +919348436323
 Email: hopeforlifetrust04@gmail.com